Refund & Returns Policy

Refund Policy

1. Introduction

MISQ is committed to providing high-quality digital marketing services. If you are not satisfied with our services, we are here to help with our refund policy.

2. Eligibility for Refunds

To be eligible for a refund, you must request it within 30 days of the initial payment date. The service must be in an incomplete stage, and no substantial benefits should have been received from the service provided.

3. Non-refundable Services

Certain services are non-refundable. These include but are not limited to:

  • Completed projects
  • Custom design services once design concepts are approved
  • Any third-party services purchased on your behalf

4. Refund Process

To request a refund, contact our customer service team with your order details and the reason for your refund request. We will evaluate your request and notify you of the approval or rejection of your refund.

5. Refund Method

If your refund is approved, we will process the refund to your original method of payment within 14 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

6. Changes to Refund Policy

MISQ reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page.

7. Contact Us

If you have any questions about our refund policy, please contact us at:

Email: [email protected]
Phone: +919494215253
Address: GROUND FLOOR, 1-1-379/162, JAWAHAR NAGAR, CHIKKADPALLY MUSHEERABAD, HYDERABAD,
Hyderabad, Telangana, 500020

By using our services, you agree to the terms and conditions and the refund policy as outlined above.

Return Policy

1. Introduction

At MISQ Digital Marketing Company, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.

2. Return Eligibility

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.
  • Be in the original packaging.
  • Have the receipt or proof of purchase.

3. Return Period

You have 30 calendar days from the date you received your item to initiate a return. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

4. Non-returnable Items

Certain items are not eligible for return, including:

  • Custom or personalized products
  • Downloadable software products
  • Services already rendered

5. Return Process

To initiate a return, please follow these steps:

  1. Contact our customer service team at [email protected] with your order number and reason for return.
  2. Our team will provide you with a Return Merchandise Authorization (RMA) number and the return address.
  3. Package the item securely, including all original packaging and materials.
  4. Write the RMA number on the outside of the package.

6. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment within 14 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

8. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account again.
  • Contact your credit card company, as it may take some time before your refund is officially posted.
  • Contact your bank, as there is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

9. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected].

10. Contact Us

If you have any questions about our Return Policy, please contact us at:

Email: [email protected]
Phone: +91 9494 21 5253
Address: GROUND FLOOR, 1-1-379/162, JAWAHAR NAGAR,, CHIKKADPALLY MUSHEERABAD, Hyderabad, Telangana, 500020

By making a purchase from MISQ, you agree to the terms outlined in this Return Policy. Thank you for your business!